THE PERSONAL INFORMATION WE COLLECT
We may collect and maintain different types of personal information of the individuals with whom we interact. This includes personally identifying information that you voluntarily provide to us, such as your name, street address, email address, and phone number. If you are an applicant or resident in one of our facilities, we may also collect your employer information, income, credit card information, bank account information and routing numbers, date of birth, gender, age, marital status, user name and password (if you choose to become a registered user of our products and services), emergency contact information, , information about your vehicles including license plate numbers, and other information either desirable or necessary to provide quality services, and other personal information, including by using the “Contact Us” or “Share on” portion of our website or by corresponding with one of our representatives via email. If you email us a question or request, we may use your email address to process your request and respond to your question. As a general rule, we collect personal information directly from you. In most circumstances where the personal information that we collect about you is held by a third party, we will obtain your permission before we seek out this information from such sources (such permission may be given directly by you, or implied from your actions) or rely on the permission you have given to the third party.
HOW WE COLLECT AND USE PERSONAL INFORMATION
We collect personal information from you to enable us to manage, maintain, and develop our services and operations, including:
• to establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the information and services that have been requested;
• to be able to review the information resources and services that we provide to you so that we may work to improve our information resources and services;
• to administer or otherwise carry out our obligations in relation to any agreement you have with us;
• to protect us against error, breach of contract, negligence, fraud, theft, illegal activity and damage to our goods and property;
• to alert you to updated information resources and other services from us, or third-parties, or to forward materials to you, where you have consented to receive such information;
• to complete a transaction or service requested by you;
• to respond to inquiries or requests submitted by you;
• to ensure the website is relevant to your needs;
• to help us create and publish content most relevant to you;
• to enable us to comply with applicable law or regulatory requirements; and
• any other reasonable purpose to which you consent. Your personal information may be used and disclosed:
• as permitted or required by applicable law or regulatory requirements;
• to comply with valid legal processes such as search warrants, subpoenas or court orders;
• as part of our regular reporting activities;
• to protect our rights and property;
• where the personal information is publicly available; or
• for any additional purposes for which we have obtained your consent.
We may use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so. We may share your personal information with our employees, contractors, consultants, affiliates and other parties who require such information to assist us with managing our relationship with you, including third parties that provide services to us or on our behalf. For example, we may share your personal information from time to time with our third party information technology and data processing service providers in order to maintain and service our website. Additionally, we may share your personal information with our third party payment processor. We do not sell your personal information. We may disclose personal information to third parties to assist us in performing our services, including payment processing for any applicable fees associated with an event or transaction. These third parties have access to the information you submit only to perform these tasks on our behalf. We may also share aggregated or anonymized information that does not directly identify you.
WEBSITE USE INFORMATION
CONSENT AND OPT-OUT
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You can review any personal information we collect about you. You may recommend changes to your personal information you believe in error by submitting a written request that credibly shows the error. If you believe that your personal information is being used for a purpose other than what was intended when submitted, you may contact us. In all cases, we will take reasonable steps to verify your identity before granting access or making corrections. See Contact Information section.
In the State of Minnesota, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by State government. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided by both State and Federal laws. All information collected at this website becomes public records that may be subject to inspection and copying by the public, unless an exemption in law exists. Minnesota Rules, Department of Administration Chapter 1205 defines Minnesota's Data Practices Act. In the event of a conflict between the Data Practices Act and the Public Records Act or other law governing the disclosure of records, the Public Records Act or other applicable law will control.
LINKS TO OTHER WEBSITES
Our website offers links to other websites that may be subject to less stringent privacy standards. If you visit one of these linked websites, you are then subject to the privacy policies and other policies of such website and are no longer protected by our policies. We are not responsible for, or able to monitor or control, the policies and practices of other companies, including with respect to their collection, use or disclosure or your personal information. You should review the privacy policies of these websites before providing them with personal information.
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information that you transfer to us is done at your own risk. Once we receive your transmission, we make reasonable efforts to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. We use firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the website or providing personally identifiable information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the website. We may post a notice on our website if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances.
We do not intend our website to collect personal information from minor children. We urge parents to regularly monitor and supervise their children’s on-line activities. The collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult and may be subject to public access. Minors have the right to request that parental access to private data be denied (See Minnesota Rules 1205.0500).
GOVERNING LAW / VENUE
. We will endeavor to answer your questions and advise you of any steps taken to address the issues raised by you.